Please use the chat now feature in bottom right corner asap or call (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

To select more than on answer you have to open the question in multiple windows before selecting a answer the select a different answer on each open window/tab

contact customer service (859) 368-0371 9am-9pm CT mon-fri or use the blue Chat Now button we are not buds employees we are volunteers that answer questions

contact customer service (859) 368-0371 9am-9pm CT mon-fri or use the blue Chat Now button
we are not buds employees we are volunteers that answer questions

Hi Jessy, We hope they were able to help!

Jessy, once an order is cancelled, you will need to re-initiate a new order pending the refund of your initial payment. You can verify this with Buds at LiveChat (available from 9AM to 9PM 7 days a week), the "blue chat now" button at the bottom right of the page, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

Please click the green box stating it as the best answer. We are rated
on our answers and are just volunteers, not Buds employees. You
can choose more then one Thank you!