Sorry to hear about your technical difficulties Oliver. Some users of Budsguns have experienced issues with account access, password resets, and customer service, while many others report no problems. Common problems include being locked out despite correct passwords, missing password reset emails, website glitches preventing order completion, and automatic logouts due to security. So you are not alone.
To troubleshoot account issues, users are advised to log out, clear cache and cookies, try resetting passwords, and attempt login from different browsers or devices. For ongoing problems, contacting customer support via phone (1-859-368-0371), live chat, or email is recommended, though some users have reported difficulty reaching support.
Best of luck Oliver and please do keep us updated.

Not at all here. If you're having problems try clearing your cache, log out then log in again. If that does nothing try giving Buds Customer service a call at 1-859-368-0371 9am-7pm EST Mon-Fri and ask them to help out on this matter.