Hi Frank, you should have checked to make sure everything worked before you went ahead with the transfer. It could have been sent back to Bud's for an exchange. Now your only recourse is with the manufacturer. You can contact TB for warranty service here >>> https://trailblazerfirearms.com/repairs/

Only option now is to contact TrailBlazer Firearms Support for advice and/or Service at 888-647-3647.

Hi Frank and welcome. Sorry you are having an issue with the handle. It you have already completed the paperwork and taken possession, please contact TrailBlazer Firearms Support for advice and/or Service at 888-647-3647. You can also contact online via email at https://trailblazerfirearms.com/company/contact/ ---------- Cheers, stay safe and keep us posted on the end result!