Hi James, We're not Buds employees. You can confirm with Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button.

Contact Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button we are not buds employees we are volunteers that answer questions

Hello James, I hope you got it figured out. Contacting Buds directly should get your question answered (859) 368-0371.

Contact Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button we are not buds employees we are volunteers that answer questions

Please click the green box stating it as the best answer. We are rated on our answers and are just volunteers, not Buds employees. You can choose more then one Thank you!

Hey James, the community members here are non Buds employees. You will need to talk with Buds directly via LiveChat (available from 9AM to 9PM 7 days a week), the "Blue Chat Now" bottom at the bottom right of the page or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).