BudsGunShop.com - Noticed gun was damaged after accepting transfer

Question

Noticed gun was damaged after accepting transfer

Asked 12/04/2018 05:41 AM CT
by Kyle B in Hand Gun
I purchased a S&W M629 44 mag revolver. I accepted the transfer from my FFL dealer today and when I got home a couple hours later I noticed the gun was damaged. Am I able to take it back to the FFL dealer to have the gun sent back? Or do I send the gun straight to S&W for repair or replaced?

3 Answers

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12/04/2018 10:58 AM CT
by James G - Lifetime Points: 92024

Kyle, since the transfer was already accepted, contact Smith and Wesson for an RMA to get it serviced/fixed at 1-800-331-0852 - Mon-Fri 8:00AM-6:00PM Eastern Time.

12/04/2018 08:01 AM CT
by Milton V - Lifetime Points: 163

If its cosmetic damage im not sure about getting that taken care of since you accepted transfer already, but if its a defect in the operation of the firearm, then contact your FFL first, more than likely you will be directed to call S & W anyway.

Randy I · Accepted Answer · 2018-12-04T11:25:24-05:00

12/04/2018 11:25 AM CT
by Randy I - Lifetime Points: 29542
Chosen as Best Answer

since you accepted the gun you will need to contact and work with S&W for the repairs contact Smith and Wesson for an RMA to get it serviced/fixed at 1-800-331-0852 - Mon-Fri 8:00AM-6:00PM EST

BudsGunShop.com - Noticed gun was damaged after accepting transfer

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Noticed gun was damaged after accepting transfer

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