Best thing to do would be to chat directly with Buds using the "Chat Now" option in the lower right corner of your computer. If you are on mobile it will just show as a blue speech bubble.

Use the chat feature at the bottom of your screen, it's a quick and easy way to contact Bud's without waiting on hold for 20 minutes.

You can call customer service or use the live chat option located on the lower right side of your screen. If you’re a Team Buds member you can call the special number given to those particular members. RIP Kobe Bryant.

John, it is best to call Buds Customer Service 1st for order cancellations at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.