Kelton, Buds has had a backlog of orders and shipping and have temporarily halted new layaway's to catch up. Layaway's will be reinstated when this occurs. Cheers and stay safe Sir!

John, you can only reach Buds Customer Service via Live Chat at the bottom right of the screen. It may take a while to get on with someone as you know, they are having contact, logistical and order issues due to COVID-19. You just have to keep trying to contact them via Live Chat since their phone 1-859-368-0371 is currently not manned. Cheers and stay safe!

Only Bud's customer service could give you an exact answer, but my guess is they're running out of room for layaways in their warehouse and are still backed up with orders and shipping delays.