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BudsGunShop.com - Stoeger 12ga Coach Lower Pivoting Barrel Lug Broke


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  • Stoeger 12ga Coach Lower Pivoting Barrel Lug Broke

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    Asked
    in Long Gun


  • Bought a Stoeger 12ga Coach gun Jan 2019. Its lower pivot barrel lug broke. Gun is inoperable. Won't close and lock up. I paid for lifetime warranty. How do I even contact Bud's? Chat is full. There is no direct email address for service listed anywhere.


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  • Community Default Avatar
    by - Lifetime Points: 1
    Chosen as Best Answer
  • sorry to here about your gun you can go to stoeger and call customer service at (301) 283-6981 (option 2) or (800) 264-4962 to get a Return Authorization (RA) number. and follow the return info on the form on their sight to get your gun fixed

  • Community Default Avatar
    by - Lifetime Points: 92029
  • Daniel, sorry you had an issue on your shotgun so soon. Buds Live Chat is the only contact method currently. It is sporadic and often full so you will need to try frequently when open. I would also follow guidelines with Stoeger as they may be quicker : --- stoegerindustries.com/warranty

  • Community Default Avatar
    by - Lifetime Points: 1275
  • Have to wait for an opening in chat, then wait your turn.

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