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  • Brand new gun has rust!

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  • Just got my brand new Remington 270 rifle and didn’t notice the paint was bubbled up on the trigger guard and turns out it’s eaten up with rust! To save my life I cannot find a way to contact BudsGuns for customer support!! What do I do? How can Buds just NOT HAVE customer support? Please help the rust is in two other spots as well and I’m not sure how to handle this.


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  • Community Default Avatar
    by - Lifetime Points: 1275
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  • Buds is just a retailer like Walmart. Gun sales are "final." You should contact Remington. I have found manufacturers to be helpful.

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    by - Lifetime Points: 92029

  • Nathan, Buds will likely direct you to Remington to be truthful but, you can contact them via Live Chat in the lower right corner. Hope you get this resolved quickly especially on a brand new rifle.

  • Community Default Avatar
    by - Lifetime Points: 29542

  • You will need to Contact Buds customer service use the blue chat now button (is the only communication working now) and they will help you The chat now is the only way to contact buds at this time We are not buds employees we are volunteers that answer questions

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