Eduardo, you can contact buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm or there's a blue chat button at the bottom right corner of your screen to message buds. Hope this helps

As mentioned, you'll need to initiate that call.

sorry Buds will not call you, you will have to contact them at 1-859-368-0371 9am-8pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday.

Eduardo, you should be able to contact Buds Customer Service directly at 1-859-368-0371 9am-8pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday. Cheers and stay safe!