Johnny, for warranty work you would have to contact the manufacturer at 937-835-5000, Mon-Fri 9am-4pm (EST) or you can email (info@chiappafirearms.com). They'll be able to assist you in fixing any issues. Sorry you're having some type of issue with your shotgun but hope this helps.

Johnny, since your gun is still under the manufacturer's warranty, you will need to go through Charles Daly.
.
Warranty Procedures:
.
First, register your product on our website: charlesdaly.com. Then use one of the following methods to submit a Repair Request:
.
Website: Fill out the Repair Request form on our website.
Email: service@chiappafirearms.com with subject as “Repair Request” and include: Name, Address, Email, Phone, Serial #, Model, Description of Problem.
Phone: Call 937-835-5000
.
Chiappa Firearms USA, Ltd. will issue an RMA (Return Merchandise Authorization) with return instructions using the email provided in Repair Request.
.
Read more here >>> charlesdaly.com/warranty.php
.
If you bought Bud's supplemental lifetime warranty, that doesn't go into effect until the manufacturer's warranty expires.

Hi Johnny and welcome to the Buds Community.
Contact Charles Daly directly for warranty service or questions:
Chiappa Firearms USA, Ltd.
1415 Stanley Ave, Dayton, OH 45404
Tel: (937) 835-5000
Email: info@chiappafirearms.com.
Warranty Procedures:
First, register your product on our website: charlesdaly.com. Then use one of the following methods to submit a Repair Request:
Website: Fill out the Repair Request form on our website.
Email: service@chiappafirearms.com with subject as “Repair Request” and include: Name, Address, Email, Phone, Serial #, Model, Description of Problem.
Phone: Call 937-835-5000
Chiappa Firearms USA, Ltd. will issue an RMA (Return Merchandise Authorization) with return instructions using the email provided in Repair Request.

Hi Johnny and welcome to the Buds Community.
Contact Charles Daly directly for warranty service or questions:
Chiappa Firearms USA, Ltd.
1415 Stanley Ave, Dayton, OH 45404
Tel: (937) 835-5000
Email: info@chiappafirearms.com.
Warranty Procedures:
First, register your product on our website: charlesdaly.com. Then use one of the following methods to submit a Repair Request:
Website: Fill out the Repair Request form on our website.
Email: service@chiappafirearms.com with subject as “Repair Request” and include: Name, Address, Email, Phone, Serial #, Model, Description of Problem.
Phone: Call 937-835-5000
Chiappa Firearms USA, Ltd. will issue an RMA (Return Merchandise Authorization) with return instructions using the email provided in Repair Request.

Johnny, since your gun is still under the manufacturer's warranty, you will need to go through Charles Daly.
.
Warranty Procedures:
.
First, register your product on our website: charlesdaly.com. Then use one of the following methods to submit a Repair Request:
.
Website: Fill out the Repair Request form on our website.
Email: service@chiappafirearms.com with subject as “Repair Request” and include: Name, Address, Email, Phone, Serial #, Model, Description of Problem.
Phone: Call 937-835-5000
.
Chiappa Firearms USA, Ltd. will issue an RMA (Return Merchandise Authorization) with return instructions using the email provided in Repair Request.
.
Read more here >>> charlesdaly.com/warranty.php
.
If you bought Bud's supplemental lifetime warranty, that doesn't go into effect until the manufacturer's warranty expires.