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BudsGunShop.com - Slow Customer Service and Shipping!


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  • Slow Customer Service and Shipping!

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  • I used to shop Bud's quite a lot but not any more! Made an order and paid with echeck so they got the money right then. It took them only one day to move it up the ladder once place. Great except a cancellation then would cause a huge restocking fee! It took four more business days to get it out of the "processing" stage. And now, on freaking business day five, I get notified it is in the "shipping department" but get this, NOT YET SHIPPED! Hate Bud's 4 poor CS!!!!!


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  • Community Default Avatar
    by - Lifetime Points: 29542
    Chosen as Best Answer
  • E checks take about 5 days AFTER you see it leave your bank before Buds moves the item to shipping the 3-5 days to ship Credit card is the fast way to pay I'd call them Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button. budsgunshop.com/catalog/payment.php

  • Community Default Avatar
    by - Lifetime Points: 29542
  • E checks take about 5 days AFTER you see it leave your bank before Buds moves the item to shipping the 3-5 days to ship Credit card is the fast way to pay I'd call them Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button. budsgunshop.com/catalog/payment.php

  • Community Default Avatar
    by - Lifetime Points: 51
  • bud is the best stick with them.

  • Community Default Avatar
    by - Lifetime Points: 29542
  • E checks take about 5 days AFTER you see it leave your bank before Buds moves the item to shipping the 3-5 days to ship Credit card is the fast way to pay I'd call them Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button. budsgunshop.com/catalog/payment.php

  • Community Default Avatar
    by - Lifetime Points: 92020
  • Charles, unfortunately at Buds, E-Check / ACH (3% cash discount applies, orders held for 5 business days to allow funds to clear their bank). It seems odd to me that an "Electronic" transaction takes longer than the Post Office moving in vehicles. Any how, I hope you get a great firearm. Cheers my man!

  • Community Default Avatar
    by - Lifetime Points: 7541
  • Welcome back to work Randy. We missed you yesterday. Hope all is well.

  • Community Default Avatar
    by - Lifetime Points: 7541
  • Hi Charles, I'm sorry this has happened to you. I do know a E-check takes 5 business days to clear even though it shows from your bank Then it goes into the shipping phase so 2-5 days after it clears.. I always order with credit card and get my items shipped to Ca in 2-5 business days. I'd call them Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button. budsgunshop.com/catalog/payment.php

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