I suggest contacting CZ USA and asking them if this is normal Representatives available Mon-Fri 9am-4pm Central
Toll-free: 1-800-955-4486
Phone: (913) 321-1811
Fax: (913) 321-2251

Hi William, I suggest contacting Buds directly to get to the bottom of this 1st thing tomorrow at LiveChat (available from 9AM to 9PM 7 days a week), the "Blue Chat Button" at the bottom right of the page, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday). CZ may have some input as well at CZ USA Representatives available Mon-Fri 9am-4pm Central Toll-free: 1-800-955-4486 Phone: (913) 321-1811

Buds will not have any info as they don't even open the boxes if there is a problem it would be at the CZ factory Representatives available Mon-Fri 9am-4pm Central Toll-free: 1-800-955-4486 Phone: (913) 321-1811 Fax: (913) 321-2251

William, I suggest contacting Buds directly to get to the bottom of this 1st thing tomorrow at LiveChat (available from 9AM to 9PM 7 days a week), the "Blue Chat Button" at the bottom right of the page, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday). CZ may have some input as well at CZ USA Representatives available Mon-Fri 9am-4pm Central Toll-free: 1-800-955-4486 Phone: (913) 321-1811