Jimmy, go to "Order Status/Account - under my account select change my account password - enter old password and the enter new password twice and select submit. If this does not work, Buds Customer Service can assist you at LiveChat (available from 9AM to 9PM 7 days a week), the "Blue Chat Button" at the bottom right of the page, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

you can also when logging in select forgot password they will email a link to reset your password

you can also when logging in select forgot password they will email a link to reset your password

log in go to order status/account under my account select change my account password enter old password and the enter new password twice and select submit