John, due to the current craziness, Buds normal processes are all over the place. You just have to keep trying Buds Customer Service for status information at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button (which is up and down) at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.

John, Crazy, Crazy, Crazy. budsgunshop.com/ Chat Queue is Full/. Not taking any phone calls. Just keep trying to get in touch with them when you can. Everything will be delayed. Just be patient. It's no better anyplace else. Most places are out of everything.

Call them at1-859-368-0371

A couple of other community members have given the contact information for customer service. Please be patient there in these wild times. Is there any plan for any every website is being overloaded. But is very popular and it is definitely being overloaded. It was my pleasure to read your question and answer it.

Just keep trying everything is crazy right now Contact Buds customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button and they will help you We are not buds employees we are volunteers that answer questions