Please be patient during this pandemic. They are trying very hard. Many businesses are being overloaded because of the very high volume of customers. We must all understand. These are different times right now. There are so many new rules set by governments that adds to the madness. Thank you. It was my pleasure.

its crazy right now please keep trying to Contact Buds customer service (859) 368-0371 available 9AM to 9PM EST Monday through Friday or use the blue chat now button and they will help you We are not buds employees we are volunteers that answer questions

Christopher, plain and simple, COVID-19, panic buying, personnel issues likely including website admins, logistical reasons etc. Many retailers are simply overwhelmed, both local and online. And no, I am not trying to be funny, just telling it like it is. Hope you get some answers from Buds soon my man. Cheers!