yes they are still shipping but things are crazy there right now it may be still waiting to be shipped or it may have shipped and not been updated just be as patient as you can ant it will all work out

I keep getting people answering my question on when my order was going to ship, by saying contact Customer Service or use the chat. I am here to tell you, I called 22 times on Thursday and the Chat does not work. I understand what going on in the world but the money was taken quickly . If there was going to be a back up, they should have put a disclaimer. They are still wanting people to buy stuff but no one is getting their orders. Bad business to go completely dark on your customers.

Michael, yes Sir. Buds and others are having contact, logistical and order issues due to COVID-19. You just have to keep trying to contact them for an order status via Live Chat since their phone 1-859-368-0371 is currently not manned. I wish I had something concrete to tell you Sir. Being customers the same as yourself, we cannot give you an answer. Buds will have to pull it together and get their many issues resolved. Hope they do soon. Stay safe and Cheers!