Adrian, not currently as Buds is not taking direct phone calls in an effort to catch up on backlogged preexisting orders. This is the actual email received by current Buds customers : We apologize for yet another email in your inbox regarding Coronavirus issues affecting business operations. We will just assume you are already aware of the extreme impact this pandemic has had on firearm and ammunition sales. Things like product shortages, price increases, shipping delays, etc. At a time when many are focused on the negative, and assuming the worst, we wanted to share some more positive and hopefully calming facts with you about our business.
1) If you have placed an order and received a confirmation number we do have your order. Although shipping will likely be delayed substantially beyond our standard terms, the website is automatically securing your item(s) as they are ordered. It is completely impossible for our Customer Service staff to communicate with all +3.2 million customers, of which +225,000 are visiting the site each day now. Our staff is currently only reaching out to customers with existing orders, and only then when there is an actual issue with their order. So... not hearing from us is actually a good thing. Repeated attempts by hundreds of thousands of people to check the status of their order is not going to help expedite anyone's order. It only makes it more difficult for us to assist those relative handful of customers who actually require human assist