Matthew, this may be a website glitch. First, try clearing your browser cache and cookies and logging back in and retrying on log in to a different browser. Click Order Status/Account and scroll down and verify your Team Buds Membership shows up as active. If it does and these don't work, contact Bids Customer Service for assistance at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.

Contact Buds customer service (859) 368-0371 available 9AM to 9PM EST Monday through Friday or use the blue chat now button . We are not buds employees we are volunteers that answer questions

Hi,
I recommend contacting Buds representatives directly. People in Q&A are your fellow customers and have little control over technical issues. I would wait until tomorrow and use "Chat Now" feature on the bottom right or call them directly to sort this out.