BudsGunShop.com - Just a follow up to my previous ?

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Just a follow up to my previous ?

Asked 05/01/2022 07:18 PM CT
by Alex R in Long Gun
I contacted Mossberg, and I sent the gun in. They were quickly able to duplicate the problem. They replaced the entire trigger assembly and a spring (not sure which one). I took it out today, and the problem is 100% resolved.

4 Answers

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05/01/2022 09:07 PM CT
by Josh T - Lifetime Points: 6776

Alex, glad to hear Mossberg found the issue and that it's now 100% resolved. Mossbergs a great company and as you've seen fantastic customer service. Thanks for the update.

05/01/2022 08:13 PM CT
by Paul F - Lifetime Points: 3980

Thats awesome. That's also why I always strongly encourage people to go with proven reputable brands (like mossberg). You would not have likely gotten a resolution with one of the Turkish "just as good" companies or Taurus. I just dealt with my 1st Vortex claim and they were awesome. I had a broken flip cap on my optic, they sent me a new one no questions asked, and gave me a free Vortex hat, I love when companies do the right thing and take care of their customers

05/01/2022 07:50 PM CT
by James G - Lifetime Points: 92028

Alex, cool beans Sir. Thanks for the follow up and posting the resolution. Glad Mossberg took care of you. Cheers and enjoy!

Ed C · Accepted Answer · 2022-05-02T05:46:59-04:00

05/02/2022 05:46 AM CT
by Ed C - Lifetime Points: 23436
Chosen as Best Answer

Alex, thanks for the update. Nice to hear when a company stands behind their product and takes care of the customer. Have a great day!

BudsGunShop.com - Just a follow up to my previous ?

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