Please See Bud's return policy here >>> budsgunshop.com/shipping.php ....you can contact Buds Customer Service at 1-859-368-0371 9am-8pm EST Mon-Fri.

Contact Buds Customer Service at 1-859-368-0371 9am-9pm CST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday. and they will help you . We are not buds employees we are volunteers that answer questions.

Theodore - Accessory Returns - Returns are ONLY accepted for merchandise found d-fective immediately upon receipt and returned within 10 calendar days of receipt. Accessory items that have been opened from the manufacturer packaging will not be accepted for return. See Bud's return policy here >>> budsgunshop.com/shipping.php ....you can contact Buds Customer Service at 1-859-368-0371 9am-8pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday.

Theodore, you can contact buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm or you can use the blue chat button at the bottom right corner of your screen. They'll be able to assist you in returning the item. We're just customers as yourself not buds employees so we can only point you in the right direction. Hope this helps.

Theodore, you will need to contact Buds Customer Service to arrange a return at 1-859-368-0371 9am-8pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday.