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BudsGunShop.com - Taurus pt111g2 reliability


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  • Taurus pt111g2 reliability

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    in Hand Gun


  • Bought pt111g2 and upon first attempt at range round would chamber but not fire! Sent to Taurus, been gone over seven weeks now. Is this unusual or normal with that gun and that mfg. ?


    12 Answers

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  • Community Default Avatar
    by - Lifetime Points: 31
    Chosen as Best Answer
  • Hello Jerry,
    Yes unfortunately lead times on items sent back to manufacturers run from anywhere from way to long to what did I get myself into. Get ahold of Taurus and let them know it needs to be handled promptly with regard to why the process has been drug out for so long. Now take in mind they may have an influx of business and problems with the holiday season virtually around the corner. Call them, make sure you have your rma code (return merchandise authorization) or equivalent to that. Tracking numbers associated with this, and all paperwork/documentation to assure a shorter lead time. In my opinion it is a manufacturer's duty and responsibility to assure the customer a quick non hassle lead time with the assurance of communication. So you in fact know you are being handled and not being passed around. Call, ask their usual lead times. Be very assertive and you should have the answers you seek after the phone call.
    Here is Taurus customer support Customer Care Call Center
    Call Toll Free: (800) 327-3776
    Monday thru Friday - 9:00 AM to 9:00 PM (EST)
    Headquarters
    Phone: (305) 624-1115
    Fax: (305) 624-1126
    Good luck buddy!

  • Community Default Avatar
    by - Lifetime Points: 2911
  • I'd trade or sell it when it comes back. I like mine, but I've never had trouble.

  • Community Default Avatar
    by - Lifetime Points: 0
  • FWIW, I have a PT111 G2 and it is flawless. Enjoys eating anything I feed it as long as it is 9mm :) I have dealt with Taurus before on a PLY22. Turns out it was a mag problem and they replaced the mag without problem. Give them a call. Costs nothing.

  • Community Default Avatar
    by - Lifetime Points: 92019
  • This is uncommon for the Taurus Pt-111 G2. Since the time Taurus has had your pistol seems long to me, I would call for a status update and estimated time back at Taurus Customer Care Toll Free: (800) 327-3776 Monday thru Friday - 9:00 AM to 9:00 PM (EST). I would also wait to see how the pistol functions once received before you write them off. I have 3 PT-111 G2's one of which my wife carries and I have been a happy camper with all three.

  • Community Default Avatar
    by - Lifetime Points: 7541
  • I'm not sure how big Taurus is. I could see it taking that long. I would try giving them a call.

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