Hi Gary, it's probably an issue with your browser or device. You can try another browser/device or Bud's customer service can help you complete checkout at contact Buds Customer Service at 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat

Hi Gary and welcome. Please logoff Buds, clear your browser cach and cookies, log back in and retry or try in a new browser. If you are still having the same issue, contact Buds Customer Service at 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and closed Sunday. Cheers and stay safe!

Like I've been told when having an online issue here, log out, clear your cache, then log back in and see if that helped. If not, then maybe give Buds Customer Service a call at 1-859-368-0371 9am-8pm EST Mon-Fri for help processing your order.