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85453 Questions have been asked in our Community and 84239 have been Answered.

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is it possible to actually use the online chat?

Asked 03/23/2020 10:29 AM CT
by Tony M in

I get a number, says I have a 30 minute wait....then it times me out in about ten minutes and i start all over. Seems like Houston, we have a problem.

Answered | 2 Answers |

legal In ILL

Asked 03/23/2020 05:51 AM CT
by Earnest M in

Is the Emperor Arms Duke Pump Action legal in ILL? Concern about it not having a stock.

Answered | 3 Answers |

legal In ILL

Asked 03/23/2020 05:51 AM CT
by Earnest M in

Is the Emperor Arms Duke Pump Action legal in ILL? Concern about it not having a stock.

Answered | 3 Answers |

Shipping weight.

Asked 03/23/2020 01:44 AM CT
by Jim P in

I had to cancel most of an order after being charged shipping for 34 lbs. Two 4 oz bottles of oil/solvent, one 10 oz aerosol can of oil and a few packs of pistol targets weighed 26 lbs?!?! The ammo at 8 lbs was probably correct but the other 26 lbs got canceled. Anyone else had issues with shipping weight and charge errors? That was crazy! Missed it by over 20 lbs. I’m a long time PSA customer that really wants to like Buds. Being overcharged for shipping won’t make me a fan.

Answered | 4 Answers |

Qualified proffesional

Asked 03/23/2020 01:42 AM CT
by jose p in

Hello, i would like to know if 911 dispatchers are considered as qualified professionals in buds gun shop, we get our police discount at Lou's down here in Miami, FL

Answered | 3 Answers |

getting your product

Asked 03/22/2020 09:32 PM CT
by Jonathan H in

How long does it usually take for the product to ship?

Answered | 5 Answers |

90 day layaway during COVID-19 Outbreak

Asked 03/22/2020 08:44 PM CT
by Zachary K in

I have a 90 day layaway that will be dune on the 10th of April. I have been unable to work during this outbreak. Will bud's be understanding in that and extend the layaway period?

Answered | 5 Answers |

cancellation

Asked 03/22/2020 06:48 PM CT
by Sam Y in

has anybody tried to make a cancellation before product shipped? how was the process?

Answered | 4 Answers |

Length

Asked 03/22/2020 06:42 PM CT
by Michael G in

Overall length?

Century International Arms Inc. DRACO X PISTOL 7.62X39

Century International Arms Inc. DRACO X PISTOL 7.62X39

Answered | 3 Answers |

Length

Asked 03/22/2020 06:40 PM CT
by Michael G in

Overall length?

Answered | 3 Answers |

FFL requires Information about Buds for Transfer

Asked 03/22/2020 02:46 PM CT
by Dave B in

Hi, My local FFL requires some about Buds information filled out before I can pick up my gun. They are a registered FFL with Buds, but the shop requires this for every purchase. Is there a site page here where I can find the following? Address: Phone: Fax: Email:

Answered | 5 Answers |

How long to actually ship

Asked 03/22/2020 01:29 PM CT
by Daevaun H in

I ordered a draco nak9 and a sccy cpx 3 together, the cpx 3 handgun has shipped but the draco has not. Its been 4 days now and it has moved to the shipping department but still no tracking info. Is this normal? also i cannot get in touch with buds AT ALL! no emails, no phone calls and no chat queue available?? Any info on how to speak with them is greatly appreciated!

Answered | 3 Answers |

Qualified Professional Discount

Asked 03/22/2020 12:16 PM CT
by Cal R in

I've submitted my documentation for the Qualified Professional Discount last week and I am logged into the website, but when I click on the "Add to Cart" button, I still get the "Qualified Professionals Only" popup rather than it adding the item to the cart. What am I missing here?

Answered | 3 Answers |

Items not in the package but marked as shipped

Asked 03/22/2020 11:34 AM CT
by YIMING W in

I ordered a gun case and several boxes of ammos, and in the order status, all of them are linked to one FedEx tracking number. I received the package today, it only has the gun case. The shipping slip in the package says all items shipped with this tracking number. I believe it is probably because the ammos are backordered but I am afraid that it is simply because that the shipping department messed it up. Anyone else got similar issue?

Answered | 2 Answers |

I want to add onto my order

Asked 03/22/2020 10:37 AM CT
by Brent R in

I placed an order, last night. How can I add onto it? The only contact options are not applicable to my question.

Answered | 3 Answers |

legal or not

Asked 03/22/2020 09:31 AM CT
by Earnest M in

Is the Emperor Arms Duke Pump Action legal in Illinois?

Answered | 2 Answers |

state shutdown? covid-19

Asked 03/22/2020 09:18 AM CT
by Rich H in

im in MD, if we go into state shutdown, what would have to my firearm. would the shipping be compromised

Answered | 2 Answers |

California lockdown

Asked 03/21/2020 06:44 PM CT
by Christopher M in

So I ordered a gun from here on 3-18-2020. California ordered a mandatory shut down of all non essential businesses and the FFL i ordered it to is now closed. I have not yet done a background check. What will happen to my gun? Would I have to wait until they lift the lockdown or will i have to purchase my gun again?

Answered | 3 Answers |

Promo Bids

Asked 03/21/2020 06:13 PM CT
by Billy D in

Has anyone had any delay getting their promo bids this week 3/20/20?

Answered | 2 Answers |

right or left

Asked 03/21/2020 06:06 PM CT
by Daniel J in

is a kmk77lgs 308 left handed

Answered | 3 Answers |

Shipping

Asked 03/21/2020 05:48 PM CT
by Brandon B in

Is buds still shipping at this time or are they off?

Answered | 5 Answers |

Anyone else suddenly find retail closed?

Asked 03/21/2020 05:19 PM CT
by Jason F in

Did anyone else find the Lexington store suddenly closed this Saturday (21-Mar)? My order is ready for pickup, and I drove 2+ hours to find the store suddenly closed at 2pm. The voice mail that states the store hours remain unchanged was obviously not updated, even though they said it would be if anything changed. I understand these are challenging times, but your customers need you to update the only way they can know if you are open/closed. Thanks...

Answered | 3 Answers |

corona virus outbreak and gun shipping

Asked 03/21/2020 05:05 PM CT
by Antonio Alberto D in

are buds still shipping and active during this corona outbreak and quarantine?

Answered | 4 Answers |

Gun Ownership

Asked 03/21/2020 02:19 PM CT
by Mohamed A in

Hello, I just placed an order for me and a friend of mine. If we go to pick it up from the store can they run background checks on both of us. I ordered two rifles and two guns. So each of us will get one rifle and one gun. If this is not possible. Is it possible that you put 1 rifle and 1 gun under his name so when we go to the store he can pick it up using his ID? If that doesn't work and I have to pick up the whole order, what would be the best option to transfer ownership to him?

Answered | 5 Answers |

FFL transfer

Asked 03/21/2020 01:22 PM CT
by Jalin S in

Can I change my FFL dealer after it was shop due to the location being closed?

Answered | 3 Answers |

FOID issue in IL

Asked 03/21/2020 11:43 AM CT
by Andrew B in

I recently ordered three firearms for delivery to Illinois. I'm concerned that my FOID card may expire before the delivery is made to my FFL, and the transaction is complete. I applied and paid for a FOID renewal on January 4th, for which I have documentation, but it is still "under review" due to a backlog of applications in the state. What are my options if this transaction is not complete before April 1st (my current FOID expiration date)?

Answered | 3 Answers |

I bought a vest last week but is to small for me,?

Asked 03/21/2020 11:13 AM CT
by Roberto M in

Need to return an Bulletproof vest the didn't fit me. how can I do that?

Answered | 5 Answers |

Layaway

Asked 03/21/2020 10:51 AM CT
by Michael G in

If you put your firearm in layaway before it sale out is it secure.

Answered | 2 Answers |

Illinois foid pending

Asked 03/21/2020 10:35 AM CT
by Brandon B in

I ordered ammo on Thursday but my foid wasn’t on file so I sent them two emails with my foid info attached. However two days later my order still says pending foid. How long should I wait before being concerned that my order isn’t going to move forward knowing that my foid still hasn’t been acknowledged

Answered | 3 Answers |

Eligibility for "Qualified Professional"

Asked 03/21/2020 10:18 AM CT
by Karen T in

I'm looking at a Sig Sauer LE P365XL 9mm LE Version which apparently can only be bought by a "Qualified Professional". I see that judges are considered eligible but I am a retired circuit court judge. Would I still qualify?

Answered | 2 Answers |

Qualifying Credentials

Asked 03/21/2020 09:16 AM CT
by Adrien F in

Hi everyone, I am a first time buyer of a firearm. I live in Missouri and my friend recommended this website. I placed an order for a Ruger AR556 and ammo yesterday, paid in full (had to sign up for membership as well). Now I have an email requiring that I send Qualifying Credentials but I have no credentials to send?! I had someone confirm my FFL dealer for shipment on chat yesterday, but I have no idea how to proceed and need help! I have a $1700 order on hold... thank you for your assistance.

Answered | 2 Answers |

Phone number and hours

Asked 03/21/2020 06:34 AM CT
by Michael S in

I am trying to contact customer service and need their phone number and hours open. Are they open on Saturday?

Answered | 2 Answers |

What’s up with 180 day layaway?

Asked 03/21/2020 01:27 AM CT
by Jari K in

I like the 180 layaway but where has it gone?

Answered | 5 Answers |

Hi Point 4595ts

Asked 03/20/2020 10:48 PM CT
by Alfredo C in

What is the difference between the 4595 and 4595TSPRO?

Answered | 3 Answers |

Credova Financing

Asked 03/20/2020 06:52 PM CT
by Jon W R in

Can I use credova financing to purchase in store or is it online only.

Answered | 2 Answers |

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